Last week I sold an TM Omega Rollerball on E bay, yesterday, Friday I received a message From the buyer asking could I authenticate that it was an Omega because there was no makers stamp on the pen. I explained that Omega was the name given to the pen kit by Taylor's Mirfield where I bought the kit from, I also told the buyer that for conveyance I described the pen as an Omega, but I could have called the pen any other name of my choice. The buyer then wrote back and thanked me for my explanation but He was disappointed by my misleading him into thinking that he was buying an Omega made pen. Therefore he would like to return the pen for a full refund. I refunded him immediately and asked him to forgive me for my ignorance, I also told him that I would not name my pens in the description again.
I would like to know other members thoughts on this.
I would like to know other members thoughts on this.