Jim
Grand Master
- Joined
- Oct 19, 2011
- Posts
- 15,617
I had a parcel due it at the weekend from America, the tracking stated it was out on route for delivery Friday .. When i checked the tracking again Saturday morning it had been changed to delivered at 7.40am, no delivery here ..
I emailed the guy in America to see if he could chase this up, a quick reply stating he would be able to get some news back by Tuesday .. He even stated he would post out again if he couldn't get to the bottom of it .. Now this is great service from the guy, but why should he have to post off the items again when it is the delivery service that has somehow either delivered to someone else or the worst scenario not delivered at all .. I have cameras on my front doors that show no delivery at this time and no card was posted to say it was left with a neighbour etc ..
I emailed the guy in America to see if he could chase this up, a quick reply stating he would be able to get some news back by Tuesday .. He even stated he would post out again if he couldn't get to the bottom of it .. Now this is great service from the guy, but why should he have to post off the items again when it is the delivery service that has somehow either delivered to someone else or the worst scenario not delivered at all .. I have cameras on my front doors that show no delivery at this time and no card was posted to say it was left with a neighbour etc ..