All because they do a crap job of it doesn't mean they are NOT the fourth emergency service Jim 
Sad time I know bu t I have never been a member of the AA as my father was always a member of the RAC and I have continued, used them twice in the last 15 years and got great service from them.
I bet you don't get much, if anything out of them.. its just the way of the world now, poor service, so what. that's what they think.