Thanks for that Andy, that'a one of the articles I was thinking of in my original post but for the life of me didn't know where I had had read it or if it is fact.
We have a guy on three counties radio does a consumer program and my Drain always listens when she at home, I picked a lot from hi too.
Even after two years something can be done still.
I had a case a few years ago with my £500 glasses I got conned into buying by the opticians, the Hugo Boss frames lasted to end of one years warranty and decided to fail on me.
Optician refused to do anything, a solicitor made him do something, same again a year later, and the very same again yet another year later, by which time I needed stronger glasses and he tried to charge another £500.
My original frames were now obsolete according to him I have to have these very nice Gucci frames at the same value, showed the invoice to solicitor who instructed me not to pay the full value but make a offer.
I offered and paid £50 off the total and told the optician to take the matter up with my solicitor, he is no longer my optician nor is he in business I dunno what else he was being chased for but it weren't good and I heard no more of him.
Edit: Yes Don I was put on to him via CAB who were excellent.
