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Everyone thinks that the 1 year guarantee is sacrosanct, it isn't in the UK there is a 6 year guarantee that manufacturers try to forget about. If you have paid £10 for a kettle you are not going to get a new kettle after a few years, but when you have paid a few hundred pounds upwards the 6 year expected life of a product will kick in. Just don't take no for an answer.


Peter


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