I had a problem with the On/Off switch on my Record BDS150 Sander. I contacted Record via their Web Site and within less than 48 hours a New Switch arrived FOC. Excellent Customer Services from the Record Power Team !
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I’ve had a few dealings with record, spot on every time
Penpal
Grand Master
I love a happy ending to machine probs,thanks for sharing.
Peter.
Peter.
wm460
Grand Master
- Joined
- Mar 16, 2013
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- First Name
- Mark
Great service from them.
Gadget-UK
Fellow
I am now on my 4th switch for exactly the same tool.
Never had an issue 48 hours and a new switch has landed, though they do know they have an issue with them as the seem to fail for a pass time.
Last one that failed I took apart and the small wire running from the control to the power switch was totally burtn out, decided to check the others (yes I kept them) and all exactly the same.
Spoke to Record Technical / Help Line and told them what I found and they said they knew all about it and were trying to source new switches
BUT they are still selling them with this dodgy switch & replacing the broken ones with exactly the same replacement.....
Never had an issue 48 hours and a new switch has landed, though they do know they have an issue with them as the seem to fail for a pass time.
Last one that failed I took apart and the small wire running from the control to the power switch was totally burtn out, decided to check the others (yes I kept them) and all exactly the same.
Spoke to Record Technical / Help Line and told them what I found and they said they knew all about it and were trying to source new switches
BUT they are still selling them with this dodgy switch & replacing the broken ones with exactly the same replacement.....