The Penturners Forum is up and running, and functioning normally. If you are still experiencing difficulties in accessing it, the cause is now likely to be the settings on your mobile device. Read the following instructions, which may help you to overcome the problem.
Firstly, delete your cache, cookies and history
Android
From within the web browser on your mobile device, go to settings then select Privacy & Security.
Select
Clear cache
Clear history
Clear all cookie data
iPhone and iPad
Go to settings then select Safari
Select
Clear cookies and website data
Go to settings again, then select Safari
Select
Advanced>Website data
Select
Remove All Website Data
The next step
Android, iPhone and iPad
If possible, log on to a router based WiFi network, rather than relying on 3G or 4G. If you can’t do that, follow these steps anyway.
From your browser, type in the full address of a website that you know is working. Google.com may be a good choice. IMPORTANT - Type in the full address - do not rely on autofill or history or browser suggestions. Hit enter and go to that page.
Once the page is loaded, type in the full address of the forum.
penturners.co.uk (but put the www in front too)
IMPORTANT - again, type in the full address - do not rely on autofill or history or browser suggestion. With any luck, you should now be able to access the forum. Once the page is loaded, if you are on a WiFi network, log off from it so that you are now on your 3G or 4G signal. Refresh your webpage, and you should still be on the Forum. If it fails, close the page, and repeat all steps from the beginning, but this time remain using your 3G or 4G signal.The problem should now have gone away, but if not, repeat all steps from the beginning, but try a site other than googe.com as your starting point.
We’ll see you on the forum from your mobile device in a short while.
Firstly, delete your cache, cookies and history
Android
From within the web browser on your mobile device, go to settings then select Privacy & Security.
Select
Clear cache
Clear history
Clear all cookie data
iPhone and iPad
Go to settings then select Safari
Select
Clear cookies and website data
Go to settings again, then select Safari
Select
Advanced>Website data
Select
Remove All Website Data
The next step
Android, iPhone and iPad
If possible, log on to a router based WiFi network, rather than relying on 3G or 4G. If you can’t do that, follow these steps anyway.
From your browser, type in the full address of a website that you know is working. Google.com may be a good choice. IMPORTANT - Type in the full address - do not rely on autofill or history or browser suggestions. Hit enter and go to that page.
Once the page is loaded, type in the full address of the forum.
penturners.co.uk (but put the www in front too)
IMPORTANT - again, type in the full address - do not rely on autofill or history or browser suggestion. With any luck, you should now be able to access the forum. Once the page is loaded, if you are on a WiFi network, log off from it so that you are now on your 3G or 4G signal. Refresh your webpage, and you should still be on the Forum. If it fails, close the page, and repeat all steps from the beginning, but this time remain using your 3G or 4G signal.The problem should now have gone away, but if not, repeat all steps from the beginning, but try a site other than googe.com as your starting point.
We’ll see you on the forum from your mobile device in a short while.