Nova (Teknatool) uk ??

[Wrongway]

Does anyone have a contact number for Teknatool agents here in the UK. I have tried DVR Technologies who are listed on Teknatools US website but they are either ex directory or not on the phone. They dont answer emails on their gmail address either. I am having problems with a Nova Comet 2 that I got yesterday.

 

[PhillH]

Have you tried Record Power I think they are a dealer for Tekna. (Might be wrong)

 

[Wrongway]

Have you tried Record Power I think they are a dealer for Tekna. (Might be wrong)

From what I have read/picked up Record have parted company from them and do their own line now. Might be worth asking them if they have contact details though.

Nope they couldnt help.

 

[Grump]

If you bought it new go back to the supplier for info.
If you bought it second hand take it back.
Might help to direct you if we knew the issue?

 

[bassethound]

What Brian said whoever you bought it from!

 

[Penpal]

Robbie all I can see is what you say mixed messages so far the problem may be little to do with agency but hope you convey more to them lots of Comet users around. From over here Nova kicked off in New Zealand were always remote in the way they did operate discontinued a lot of things found it hard to hold agents trust you come out of it OK. Lot of water under the bridge with the name.

Peter

 

[Wrongway]

It's brand new via Amazon. The problem is the spindle is warped or off centre. I have taken a video on the iPhone to show whats happening. I am holding an allen key just touching the shaft at a couple of points with the lathe running at it's slowest speed. An experienced opinion would be appreciated. I have contacted Amazon who are trying to find a UK contact.

[video]http://vid1154.photobucket.com/albums/p523/robbielister/Lathe2_zpsezs3j0jv.mp4[/video]

 

[TaylorsMirfield.co.uk]

It's brand new via Amazon. The problem is the spindle is warped or off centre. I have taken a video on the iPhone to show whats happening. I am holding an allen key just touching the shaft at a couple of points with the lathe running at it's slowest speed. An experienced opinion would be appreciated. I have contacted Amazon who are trying to find a UK contact.

[video]http://vid1154.photobucket.com/albums/p523/robbielister/Lathe2_zpsezs3j0jv.mp4[/video][/QU

Try ringing toolpost

 

[Wrongway]

Robbie all I can see is what you say mixed messages so far the problem may be little to do with agency but hope you convey more to them lots of Comet users around. From over here Nova kicked off in New Zealand were always remote in the way they did operate discontinued a lot of things found it hard to hold agents trust you come out of it OK. Lot of water under the bridge with the name.

Peter

Thank's Peter. Initially I was hoping for a UK contact number as I suspect the spindle is warped, though it could be a misaligned bearing I suppose. I was hoping if I contacted someone in the UK they could send a replacement spindle to try rather than go through the hassle of returning it some something that easily fixable.
However the number Amazon has given me is in Estonia. Not exactly a local call!!

 

[Wrongway]

It's brand new via Amazon. The problem is the spindle is warped or off centre. I have taken a video on the iPhone to show whats happening. I am holding an allen key just touching the shaft at a couple of points with the lathe running at it's slowest speed. An experienced opinion would be appreciated. I have contacted Amazon who are trying to find a UK contact.

[video]http://vid1154.photobucket.com/albums/p523/robbielister/Lathe2_zpsezs3j0jv.mp4[/video][/QU

Try ringing toolpost

Thank's Dan. Just tried Toolpost but they said I will have to go through Amazon. I got the impression they had some involvement as when I asked if they were agents the reply was not at the moment.

 

[TaylorsMirfield.co.uk]

Thank's Dan. Just tried Toolpost but they said I will have to go through Amazon. I got the impression they had some involvement as when I asked if they were agents the reply was not at the moment.

I will try and get you a number

 

[TaylorsMirfield.co.uk]

Thank's Peter. Initially I was hoping for a UK contact number as I suspect the spindle is warped, though it could be a misaligned bearing I suppose. I was hoping if I contacted someone in the UK they could send a replacement spindle to try rather than go through the hassle of returning it some something that easily fixable.
However the number Amazon has given me is in Estonia. Not exactly a local call!!

Dvrsalesuk@gmail.com

 

[TaylorsMirfield.co.uk]

It's brand new via Amazon. The problem is the spindle is warped or off centre. I have taken a video on the iPhone to show whats happening. I am holding an allen key just touching the shaft at a couple of points with the lathe running at it's slowest speed. An experienced opinion would be appreciated. I have contacted Amazon who are trying to find a UK contact.

[video]http://vid1154.photobucket.com/albums/p523/robbielister/Lathe2_zpsezs3j0jv.mp4[/video]

Give me call asap mate 07834 317357

 

[bellringer]

The only real way to tell would be to clock the internal taper


Sent from my iPad using Tapatalk

 

[Walter]

Why not just return the thing to Amazon and have done with it. You seem to me to be giving yourself more hassle than necessary when they have supplied you with faulty goods.

 

[TaylorsMirfield.co.uk]

I have just had an email back from Roger. He will be contacting you soon.

 

[paulm]

I'd return that and wouldn't want another, its as rough as a badgers arse.

 

[Grump]

I'd return that and wouldn't want another, its as rough as a badgers arse.

Looking at the vid, so wood eye init?
Horrible casting on the cases two, no substance to it, very poor quality in my view.

 

[Wrongway]

I am sure I will sort something soon. But thank's for all the advice.

And just for the record badger's arses are not rough. They are smooth, silky and satisfyingly yielding. Or so I am told.

 

[TaylorsMirfield.co.uk]

Looking at the vid, so wood eye init?
Horrible casting on the cases two, no substance to it, very poor quality in my view.

I will bring mine to York with me. Can't fault it at all.